Please double check that your full and correct shipping
 address is correct at checkout. Including apt/unit numbers. The shipping address you input when the order is placed is the address that your order will be shipped to.

Due to increased costs Nash bait prices will be raised around July 1st. 

Questions such as "Can you add an item to my order?"  or "When will (insert item) be back in stock?" are answered at this link, FAQ (Frequently Asked Questions). It will answer most of the questions that we get daily from customers.

Returns/Warranty info and Return Form: Returns/Warranty

We are not liable for lost/stolen packages and recommend purchasing extra insurance especially for rods that are over $100 each.
Insurance is available for your purchase as an item: Insurance

Shipping companies (mostly USPS) have had an increase in delivery that in some cases have been up to 14 days or longer to deliver a package. This is out of our control. We have no extra info about packages after they leave us. Contacting the shipping company will get you the most up to date info. 

The best thing we’ve found for late/delayed USPS shipments is to file a “Missing Mail” request (option 3 at on this link Missing Mail Request) which has been successful in getting the package moving again.