Returns


Returns

We accept VISA, MasterCard, personal checks and money orders. Orders are usually shipped within 24 hours of receipt of payment.

Big Carp Tackle offers a 30 day, 100% satisfactory guarantee from the date of your purchase. Just return your product in its original packaging to the address on your invoice along with a note with the order number, reason for the return, and if you would like a refund or store credit.

When it comes to returning item(s) we do not pay for/reimburse for the return shipping cost unless the item(s) are defective or there was a mistake on our end of your order.

If returning an item(s) because you do not like/changed your mind the return shipping cost is your responsibility.

Some item(s) returned for a refund that may receive a $10 restocking fee.

We cannot accept returns of certain items, including:

  • Any item that is returned more than 30 days after delivery.
  • Any Books or literature.
  • Any Liquid, DVD, VHS tapes that has been opened (taken out of its plastic wrap).
  • Any item that is not in its original condition, is damaged, or is missing parts.


Due to customers not returning item(s) when requesting an item to be exchanged/swapped our standard procedure is to send the customer a return label and we will send the new/correct item when the return is delivered to us. We apologize for this inconvenience.