We've turned on FREE SHIPPING (US only) for orders with a subtotal of $500 or more! MAKE SURE YOU CHOOSE FREE SHIPPING IF YOU REACH THE  SUBTOTAL. 

Free Shipping does not include extra insurance or signature request which you can purchase separately.

If you are placing your first order we will only ship to the address associated with the payment details due to fraud. Feel free to contact us to explain why they are different. If you have a different billing and shipping address we will refund your order.

For any shipping related inquiry email: shipping@bigcarptackle.com      

FAQ (Frequently Asked Questions)  will answer most of the questions that we get daily from customers.  

Do not return a used item unless you contact us first. Our return policy states no returns on "Any item that is not in its original condition, used, damaged, or is missing parts."

Damaged Shipment / Returns / Warranty Info 

We are not liable for packages lost/stolen/marked as delivered that are not actually received and recommend purchasing extra insurance/signature especially for rods that are over $100 each.
  Insurance and signatures are available for your purchase below.

Insurance/Signature

If you place multiple orders we require an extra business day to combine and process them. Fishing rods may require an extra day before shipping due to checking each rod for damage before packaging.