Please double check that your address is full and correct at checkout. Including apt/unit numbers. The shipping address you input when the order is placed is the address that your order will be shipped to.

Our Black Friday shipping special starts Wednesday the 16th! Free Shipping (US customers) on a subtotal of $500 or more. This will run through cyber-Monday the 28th at midnight.

Do not return a used item unless you contact us first. Our return policy states no returns on "Any item that is not in its original condition, used, damaged, or is missing parts."

Damaged Shipment / Returns / Warranty Info 

If you are placing your first order we will only ship to the address associated with the payment details due to fraud. If you have a different billing and shipping address we will refund your order.

For any shipping related inquiry email:    shipping@bigcarptackle.com      

FAQ (Frequently Asked Questions)  will answer most of the questions that we get daily from customers.  

Insurance/Signature

We are not liable for packages lost/stolen/marked as delivered that are not actually received and recommend purchasing extra insurance/signature especially for rods that are over $100 each.
 
 
Insurance and signatures are available for your purchase below.

If you place multiple orders we require an extra business day to combine and process them. Fishing rods may require an extra day before shipping due to checking each rod for damage before packaging.